Privacy information

Scope and contact

At snatchcasinogb.co.uk, this page explains the privacy practices described by Snatch Casino. These account-related practices concern the casino. For questions about snatchcasinogb.co.uk, contact [email protected]. Requests concerning information held by Snatch Casino should go to its support team or data protection officer through the casino's email contact channels.

Information described in the policy

Snatch Casino collects registration details such as a person's name, contact information, birth details and login credentials. It may request identification, address evidence and financial information to verify the customer and establish where funds come from.

The policy also covers browsing and device information, interactions with casino services and information provided voluntarily. Telephone conversations may be recorded for purposes including resolving queries and preventing fraud. Responsible gambling information can include health-related data, which the policy treats as sensitive personal information.

Reasons for processing

Snatch Casino describes several grounds for using personal information. These include delivering the account contract, meeting legal duties, pursuing legitimate interests subject to the individual's rights, and consent where required. Purposes include processing transactions, answering requests, account administration, fraud prevention and personalising services or marketing.

The casino may use automated assessments for eligibility, fraud detection and tailored services. Its policy describes protections relating to decisions with legal or similarly significant effects, subject to stated exceptions.

Sharing and retention

Information may be disclosed to service providers, verification partners, payment processors or authorities where the policy permits it. Self-exclusion information may be shared with the relevant regulator. A business transfer can also involve customer data.

Snatch Casino says retention is limited to the purposes for which information is needed. Closing an account does not necessarily end retention. Legal duties, contractual requirements and legal claims can justify keeping information afterwards.

Choices and requests

Subject to applicable conditions, the casino's policy describes rights to obtain a copy of personal data, correct inaccuracies, request erasure or restrict processing. It also covers portability, objections and withdrawal of consent. Erasure remains subject to mandatory retention requirements.

Marketing preferences can be changed through available account controls, unsubscribe options or casino support. Refusing marketing does not stop necessary account or service messages. Privacy complaints can be directed to the casino's data protection officer. The policy also allows a complaint to the relevant national data protection regulator.